- The Company processes and retains Personal Information within the period agreed by Users when collected
1.1 Membership Information: up to 90 days after membership withdrawal
1.2 Non-Membership Information: Until purposes of business are achieved
Nevertheless, the Company may retain Personal Information until cases are closed if an investigation is in progress about violations of laws and regulations by a particular User, and until the time of settlement if there remains a claim-obligation relationship due to that User’s usage of services.
- In accordance with Article 29 of 『Act on Promotion of Information and Communications Network Utilization and Information Protection』, if there has been no record of usage of services for 1 year, such User will be notified in advance and Personal Information shall be separated and retained for 1 year from the date of conversion to a dormant account.
- To prevent members from doing expedient or illegal actions such as re-joining or arbitrarily cancelling memberships after withdrawal or suspension of memberships to obtain economic benefits e.g. discount coupons and event benefits provided by the Company, or using others’ names without permission, the Company shall retain Users’ Personal Information for 90 days after withdrawal of membership.
- The Company may retain Personal Information for a certain period of time by moving it to a separate database (DB) or by changing the storage location with the provisions of relevant laws and regulations such as Act on the Consumer Protection in Electronic Commerce.
|
Name of Statutes |
Items |
Period |
|
Act on The Consumer Protection in Electronic Commerce |
Records about indications or advertisements |
6 months |
|
Records about contracts or cancellation of orders etc. |
5 years |
|
|
Records about payment and supply of goods etc. |
5 years |
|
|
Records about complaints from Users or resolution of disputes |
3 years |
|
|
Act on the Protection and Use of Location Information |
Records about personal location information |
6 months |
|
Electronic Financial Transactions Act |
Records about electronic financial transactions |
5 years |
|
Protection of Communications Secrets Act |
Personal Information related to usage of services (log records) |
3 months |
|
Framework Act on National Taxes |
National Tax Evidence etc. |
10 years |
|
Reported data of Tax base and the amount |
5 years |
|
|
Value-Added Tax Act |
Reported data of Value-Added Tax base and the amount |
5 years |